Signal Desk 4.0 · Now live in South Africa

Your AI infrastructure.

Three layers. One system. Every communication answered. Every operation managed. Every decision informed, in real time.

12 847

Conversations today

11

SA languages

8s

Avg. answer time

24/7

Coverage

Trusted by businesses across South Africa

The Three Layers

Three layers. One system.

Signal Desk is not a chatbot. It is a full AI infrastructure: three compounding layers that answer, operate, and inform your entire business.

LAYER 01: COMMUNICATION

Every call. Every message. 8 seconds.

Signal Desk answers every inbound call and WhatsApp in under 8 seconds, in any of South Africa's 11 official languages. No hold music. No voicemail. No missed revenue.

All 11 SA languages, natively
Voice + WhatsApp AI
24/7, no holidays, no shifts
PII redaction by default

Halcyon Hotels

online

Message

LAYER 02: OPERATIONS

Every moving part. Routed. Tracked. Resolved.

From booking requests to service escalations, Signal Desk routes every task to the right person, tracks resolution, and closes the loop, automatically.

Intelligent routing by intent
Auto-escalation on SLA breach
Full audit trail on every job
Booking management built-in

OPERATIONS · TODAY

LIVE

BOOKING

Table for 4, Friday 7pm

CONFIRMED

09:14

COMPLAINT

Noise complaint → Manager

ESCALATED

09:22

STAFF

Shift change: Sarah → Ahmed

NOTIFIED

09:31

LEAD

Wedding venue enquiry logged

CAPTURED

09:38

LAYER 03: INTELLIGENCE

A live dashboard. A management AI that knows everything.

Your Management AI synthesises every conversation, booking, and operational event into one live view, and answers natural language questions about your business in real time.

Natural language business queries
Predictive demand forecasting
Automated morning briefs
Anomaly detection and alerts

MORNING BRIEF · TODAY

Strong day yesterday. 47 conversations handled. Revenue up 18% week-on-week.

47

Calls

31

Booked

8

Leads

94%

CSAT

RECENT

Sipho M.

Voice

Booked

09:12

Lerato K.

Enquiry

09:28

Ahmed R.

Voice

Booked

09:41

12 Industries

Twelve verticals. One platform.

Signal Desk is tuned for South Africa's most communications-intensive industries. Pick yours.

HC

HC: HEALTHCARE

60%

lower no-show rate

No-show rate down 60%.

See the Healthcare build →

The Dashboard

Not a report. Your business, live.

One screen. Every conversation, booking, alert, and decision, updated in real time. Ask your Management AI anything, in plain language.

Signal Desk · Live

● Live21:56

This week, all channels

Signal Desk · Live

Conversations

1 482

↑ 18% vs last week

CSAT

4.8 / 5

3,241 ratings

Auto-resolved

94%

No human needed

Revenue captured

R82,400

Bookings via AI

VoiceSMSWeb

Live activity

Inbound call: Nompumelelo M.just now

WhatsApp booking, Room 204 confirmed1m ago

Medical aid pre-auth approved3m ago

Management AI

Ask anything

Management AI · Connected to all channels · Secure · v4.0

How many covers tonight?

You have 186 confirmed covers tonight across 3 sittings. Peak sitting (19:30) is 98% full: 64 covers. You have 12 walk-in slots remaining for the 21:00 sitting.

19:30

21:00

Walk

Moja

South Africa's community AI. On WhatsApp. Free. Forever.

Moja is an AI friend available to every South African, in all 11 official languages, 24 hours a day, with no app, no login, and no data costs. Text or voice note. Moja helps with jobs, bursaries, CIPC registration, SASSA grants, legal rights, CV writing, and anything a person needs to move forward.

It runs on the number they already have. In the language they think in.

For organisations: Want to post jobs, bursaries, or opportunities directly to Moja's community? We partner with forward-thinking organisations to distribute real opportunity at scale.

Try Moja on WhatsApp

JOBS

isiZulu

GRANTS

Sesotho

CIPC

English

BURSARIES

Afrikaans

Moja · Community AI

online

Message

Pricing

Priced for outcomes. Not conversations.

Every plan includes all 11 SA languages, 24/7 uptime, and the Moja community AI. No setup fees. Cancel any month.

Solo

fromR1,999

per month

For solo operators.

WhatsApp only. Up to 300 conversations. Perfect for professionals just getting started.

WhatsApp AI receptionist
Up to 300 conversations/mo
All 11 SA languages
Basic dashboard
Email support

Get started →

Starter

fromR4,900

per month

For growing businesses.

Voice + WhatsApp. Up to 1,000 conversations. Everything you need to never miss a lead.

Voice + WhatsApp AI
Up to 1,000 conversations/mo
All 11 SA languages
Full dashboard + analytics
Booking integrations
Priority support

Get started →

Priced by scope, not by conversation.

For multi-site operators, municipalities, mining groups, and large corporates. Custom AI personas, dedicated infrastructure, SLA guarantees, and onsite onboarding. Talk to us.

Talk to enterprise →

The Platform

Built for the scale of South African business.

South Africa's communications infrastructure is fragmented, multilingual, and load-shed. Signal Desk was designed for this reality, not adapted from a US SaaS product. POPIA-compliant, WhatsApp API certified, and built to run on 3G when the fibre is down.

120M+

South Africans in our addressable market

11

Official languages supported natively

99.99%

Uptime SLA across all channels

< 8s

Average answer time, every channel

POPIA compliant

All data processed and stored in South Africa. PII redacted automatically. Full audit trail on every conversation.

Your data, your model

Signal Desk trains on your business data: your tone, your products, your customers. No shared model. No data leakage.

Live in 14 days

Onboarding takes 14 days. We configure your AI, train it on your business, and go live. You are not building, you are buying.